Accident Insurance

Accident Insurance  


Motor vehicle and other unexpected accidents cause 29 million trips to the emergency room each year.* Unanticipated—and uncovered—after-treatment ER bills average over $600.** Your major medical insurance will help with many of your expenses, but wouldn’t you feel better knowing you’ll have extra help paying some of your bill?

Accidental Injury Insurance pays you a lump sum cash benefit to help cover your out-of-pocket expenses so you can focus more on getting well and less on the extra expenses an accident can bring. Benefits include:

  • Covers more than 100 types of injuries, medical services, and treatments related to accidents.
  • Employee group rates. For rate information, please refer to the rate chart under the Learn More section.
  • Spouse/domestic partner and children can be protected too.
  • Provided by a leading accident insurance provider: Cigna
  • Guaranteed acceptance with no medical exam if you enroll during the Enrollment Period and are actively at work.1
  • Portable – you can keep your coverage if you leave your employer


* National Safety Council, Injury Facts®, 2017 Edition

** CNBC, "Many get hit with surprise 'out-of-network' bill after emergency rooms: Study," viewed 6-15-17 at


Enroll At Caesars Benefits Center

How It Works

Contact Us

Mercer Voluntary Benefits
12421 Meredith Drive
Urbandale, IA 50398
 M-F 9a-6p ET


Answers about the plan, including eligibility, options, enrollment, customer service and more.

  • Who is the provider?

    Cigna is a global health service company with 95 million customers around the world and more than 40,000 employees worldwide. As your partner in health, we’re available for our customers from 8am-8pm EST with an expansive network built to help them meet their health goals. We're on a mission to improve our customers’ health, well-being, and sense of security with the power of preventive care.
  • How can this help me?

    Most families don’t budget for the costs associated with accidents. When an accident does occur, the last thing that should be on your mind is the charges accumulating while at the emergency room:

    • Ambulance ride
    • Casts
    • Use of the emergency room
    • Wheelchairs
    • Surgery and anesthesia
    • Crutches
    • Stitches

    These costs can add up fast. Most families have medical insurance that will cover a majority of the expenses. But, what about the out-of-pocket medical expenses, such as the required copay, or the lost wages you or your spouse/domestic partner loses when out of work or staying home to care for an injured family member? You hope that an accident never happens, but at some point, you very well may take a trip to your local emergency room. If that time comes, wouldn’t it be nice to have an insurance plan that pays you a benefit regardless of any other insurance you have? Group Accident insurance does just that, providing a cash benefit to cover the costs associated with unexpected covered accidents.

  • Who is eligible?

    You and your eligible family members just need to enroll during your enrollment period and be actively at work for your coverage to be effective. Some states require the insured to have medical coverage.1
  • When can I enroll?

    As a new hire, you can enroll during your new hire enrollment period. Outside of your new hire enrollment period, enrollment is limited to the annual enrollment period.
  • What if my employment status changes?

    When you leave or retire from your current employer, you can continue your coverage without interruption, subject to applicable law and the policies' terms and conditions. Although payroll deduction will no longer be available, you can call the customer service center to do a pay by phone, or return the portability statement, which was mailed to the employee, along with payment (check). Payments are requested and paid on a quarterly basis.

    Your coverage will only end if you stop paying your premium or if your employer offers you similar coverage with a different insurance carrier.2
  • Will my rates increase as I get older or if I file a claim?

    No, your rates will not increase due to age, health or individual claims.
  • What types of accidents and injuries am I covered for?

    Once you’re enrolled in this coverage, you’ll collect benefits for a variety of covered events3, including:

    • Fractures4
    • Dislocations4
    • Second and third degree burns
    • Skin grafts
    • Torn knee cartilage
    • Concussions
    • Cuts/lacerations
    • Eye injuries
    • Coma
    • Broken teeth


    You’ll also receive a lump-sum payment when you have these covered medical services/treatments3:

    • Ambulance
    • Emergency care
    • Inpatient surgery
    • Outpatient surgery
    • Medical Testing Benefits including:
      • X-rays
      • MRIs
      • CT scans
    • Physician follow-up visits
    • Transportation
    • Home modifications
    • Therapy services including:
      • Physical and occupational therapy
  • Will I have to take a medical exam to get this coverage?

    No! Your Accident insurance is guaranteed issue,  which means your acceptance is guaranteed, provided you enroll during the Enrollment Period, are actively at work and dependents to be covered are not under a medical restriction as set forth in the Certificate. There are no medical exams to take and no health questions to answer. Some states require the insured to have medical coverage.1

1 Coverage is guaranteed provided (1) the employee is actively at work and (2) dependents to be covered are not subject to medical restrictions as set forth on the enrollment form and in the Certificate. Some states require the insured to have medical coverage. Additional restrictions apply to dependents serving in the armed forces or living overseas. 
2 Covered services/treatments must be the result of a covered accident as defined in the group policy/certificate. See the Disclosure Statement or Outline of Coverage/ Disclosure Document for more details.
3 Chip fractures are paid at 25% of Fracture Benefit and partial dislocations are paid at 25% of Dislocation Benefit.

GROUP ACCIDENTAL INJURY INSURANCE POLICIES PAY LIMITED ACCIDENT-ONLY BENEFITS. It does not cover all losses causes by sickness and is not intended to be a substitute for major medical insurance. Group Accidental Injury insurance policies are offered by Life Insurance Company of North America, except in NY where policies are offered by Cigna Life Insurance Company of New York, New York, NY. All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation. OK/TN policy form: GAI-00-1000. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.

Mercer's Role & Compensation

Details of Mercer disclosure of the compensation.